Obara — AWS Customer Support Engineer (Toronto); later TAM in Japan
Japan path: mining (~5 years) → full-stack (~3 years engineering including Tunagate) then CICCC and AWS Toronto support engineering; subsequently moved to a TAM role in Japan.
カスタマーサポートエンジニア · Toronto · Amazon Web Services
Profile
Obara worked as a customer support engineer at Amazon Web Services in Toronto and later moved into a TAM role in Japan (intro). Age band: 30s (attributes).
Current role
Interview framing: AWS Toronto customer support engineer experience, then Japan TAM. Exact current employer entity beyond AWS/TAM wording follows the article intro.
Japan experience
Prior experience (経験者) before Canada, with an earlier career change inside Japan: ~5 years mining/operations at a cement company’s mine division after geology studies (incl. ~3 years on-site in Yamaguchi). Learned Excel VBA, then online Rails school while employed; ~2 years full-stack at startup Tunagate (Rails/React/React Native), then freelance/contract work; continued Tunagate remote work into Canada (~4 years 1 month relationship cited). Roughly ~3 years as an engineer before departing Japan.
Path to Canada / North America
College route (WH age exceeded). Recontacted Frog ~late 2022 / early 2023. Arrived ~April 2023; CICCC study; Tim Hortons work mid-year then quit for job search amid recession. High application volume with slow results; prepared ~30 Amazon Leadership Principle stories. Attributes: Toronto, ~12 months to offer. Moved to Toronto ~April 2024 timeframe after AWS process (applied ~Feb 2024 via job site; start relatively soon after).
Outcome
Offer from AWS Toronto as customer support engineer after structured LP prep; later chose a Japan TAM path.
Based on Frog’s Japanese-language interview. English summary for scanning (partners / employers). Original interview (Japanese)